Articles on: KLCT knowledge Base
After switching accounts, why do I sometimes land on the dashboard instead of the page I was on?
The switcher returns you to the page you were on when it still makes sense. Record IDs are trimmed off the end of the URL (a specific ticket becomes the ticket list), the query string is dropped, and super-admin pages are never returned to. If the trimmed path is not a real page you land on the dashboard.