How can we help you?

Search our guides, or browse by category below.

Articles on: KLCT knowledge Base

Why does my SMS fail to send?


"SMS is not configured for this account" means the account's SMS registration is incomplete; finish Telephony Approval. "Not enough SMS credits" means the account wallet is below the allowed floor; top it up in Billing. A contact with no phone number gives "This contact has no phone number."