Articles on: KLCT knowledge Base
Which tools can my agent use?
The picker offers End Call, Leave Voicemail, Transfer Call, Custom (external API), Calendly, Google Calendar, Dial Keypad (DTMF), Send SMS, Send Email, Send Email (Google), Google Docs, Google Sheets, Create Task, Enroll into Sequence and Knowledge Base Query. Tools whose integration is not connected are greyed out and link to Integrations.