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Articles on: KLCT knowledge Base

Where do I see and configure manual dialer calls?


Call Log (linked from the widget) lists every call placed from the in-app dialer with When, Contact, Employee, From, To, Status, Duration, Fee and Details. Call settings from the same page sets a per-minute fee, a Default caller ID, a Default sequence after calls, a Default call widget note and a Record calls toggle (which incurs Twilio charges).