Articles on: KLCT knowledge Base
What step types can a sequence contain?
The block palette offers Send Email, Time Delay, Scheduled Call (an AI calling agent), Call Task (a human task to phone the contact), To-Do Task, Manual Email (a task for a rep to send a template by hand), Wait for Open/Click, Enroll in Sequence (hand the contact to another sequence) and Workflow. Blocks with unresolved required fields show a warning.