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Articles on: KLCT knowledge Base

What is the suppression list?


It is a per-account list of email addresses that must not be emailed, populated by unsubscribes and bounces. It survives contact re-imports, so re-importing an unsubscribed person does not make them mailable again. Sequence enrollment silently skips a suppressed address, which is why bulk enroll reports contacts "skipped (no email or suppressed)".