Articles on: KLCT knowledge Base
What can I configure on an agent's Web Chat tab?
Chat title, Subtitle, Primary and Text colour (or "Use my Business Branding"), Launcher position, Theme, Greeting (first message), Input placeholder, Fallback message, Suggested questions (one per line), Active, Auto-open on load, and Hide on mobile. There are also GDPR consent text and an optional pre-chat form (name and email, with "Require email").