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Articles on: KLCT knowledge Base

How do I import many knowledge base articles at once?


Use "Import CSV" in the KB's articles header. The import screen lets you download the template CSV, maps Title and Content (both required) plus Questions, Tags, Subtopic and a category, lets you pick or create a Category group, choose what to do if an article with the same title already exists, and optionally generate a URL for each article. You get a preview before committing.